Seat terms
Seat terms, in plain words.
These are the terms you agree to when you pay for a seat. They match what the rest of this site says.
County Seat is a trade name of Forge Development Studio LLC, a Georgia limited liability company. In these terms, "we" means Forge Development Studio LLC. "You" means the business that pays for the seat.
Your seat
- What you get
The seat for your trade in the counties listed on your checkout page. Your trade is the one named there.
- Only you
Forge Development Studio LLC won't do website or Google work for another business in your trade in your counties. This lasts while your seat is active. This doesn't cover our phone answering service.
- Big counties
Counties with more than 150,000 people aren't sold as one seat.
The work
Every seat includes this work:
- A website we build or fix, owned by you
- Your Google Business Profile set up and kept up to date
- A page for each town you work in
- A call-counting number that goes with you if you leave
- Review requests sent to your customers after jobs
- A check of where you show up in every town, on the 1st of each month
- A monthly report that starts with your calls and booked jobs
Prices and billing
- Monthly price
Your monthly price is shown on your checkout page. We bill your card each month, in advance.
- Setup
Setup is paid once, on your first bill. It covers one website and Google listings for up to 2 locations. If your current website doesn't need to be rebuilt, setup is $1,500. We tell you before you pay.
- Setup refunds
Setup work starts the day after you pay. After that, setup isn't refunded. If the seat you paid for was already taken, we refund everything. If we end your seat in the first 90 days, we refund your setup fee.
- Board savings
If you agree in writing to be named on the public board, you save $100 a month. The savings stop if you come off the board.
- Phone answering
Phone answering costs $297 a month and includes 500 minutes. If you go over, we'll ask before charging for more.
- Failed payments
If a payment fails, we'll email you. If it isn't fixed within 14 days, we may pause work or end your seat.
Our promise
- What we count
Calls to your call-counting number from people who aren't your customers yet. It doesn't matter where they found the number. Each caller counts once a day, using Eastern time. A call with no caller ID counts each time.
- What doesn't count
Current customers, spam, sales pitches, and wrong numbers. Hang ups with nothing said don't count. A missed call with no message doesn't count, unless you mark it. If we can't tell what a caller wanted, it doesn't count unless you mark it.
- Your starting count
Day 1 is the day your number starts taking calls. Your starting count is the calls we count in days 1 to 60. If it's under 5, we use 5. We email it to you after day 60.
- The promise
Calls we count in days 121 to 180 will be at least double your starting count.
- If we miss
Your next three monthly bills after day 180 are free. That covers your seat and phone answering. We email you your result within 14 days after day 180. We keep working.
- How calls get sorted
A computer program listens to each recording and sorts the call. You can change how any call is sorted. If we think a change is wrong, we'll send you the recording and our reason within 7 days. Your change stands unless the recording clearly shows it's wrong. Each count is final 14 days after its days end. After that, no one can change it.
- What the promise needs
Your call-counting number is the main number on your website and Google listing. Someone answers calls during your listed hours. Your payments are up to date. If one of these isn't true, we'll tell you in writing. You get 14 days to fix it. If it isn't fixed, the promise ends, but your seat goes on.
- Changes
If we change your call-counting number, day 1 stays the same. If you cancel before day 180, the promise ends when your seat ends. If you cancel during a free month, you won't be billed again.
What you own
- What you own
Once setup is paid, the website we make for you is yours. We send you a signed letter that transfers its rights to you. Some parts we can't transfer, like stock photos, fonts, and our own tools. You can keep using them on your website. Your domain lists you as the owner. You are the main owner of your Google listing, and we are added as a manager.
- Your phone number
Your call-counting number is on our phone account while your seat is active. If you leave, we move it to your own phone company. Ask within 90 days after your seat ends. Until then, calls to it still ring your phone. We never give your number to another business.
- When you leave
Within 14 days, we give you your website files and logins. We remove ourselves from your listing. If we host your website, it stays online for 30 days while you move it. Your call-counting number goes with you, as described above.
Calls and caller privacy
- Recording
We record every call to your call-counting number, including your side. Callers and whoever answers hear a short notice first.
- Your staff
Tell anyone who answers these calls that the calls are recorded.
- Using call details
Use recordings, summaries, and caller numbers only to serve your callers and run your business. Don't send callers ads by text or recorded call without their OK.
- Card numbers
Don't take card numbers on these calls. The recording would keep them.
- Your calls page
Keep your link private. If someone else gets it, tell us right away. We'll turn off the old link and send you a new one.
- How we use your calls
We use your calls only to run your seat and check our promise. We never sell them.
- How long we keep them
We delete recordings and written copies of calls after 90 days. We keep call dates, types, summaries, and caller numbers for 2 years.
- After you leave
Your calls page works for 30 days after your seat ends. Ask in that time, and we'll send you a list of your calls.
Stopping
- No long contract
You can cancel any time, even during setup. Reply to any email from us, or write to hello@countyseathq.com. We confirm by email within 1 business day.
- When it ends
You won't be billed again. Your seat stays active until the end of the month you've paid for.
- If we end your seat
We can end your seat with 30 days' notice. We can end it right away if you don't pay. We can also end it right away if you ask us to break the law or Google's rules.
- If we stop
If we ever stop offering seats, we'll give you 30 days' notice. You get everything described in "When you leave."
Limits on what we owe you
We don't control Google. We don't promise any ranking or any number of jobs. Our only promise about results is the call promise above.
If something goes wrong, the most we owe you is what you paid us in the last 3 months. We aren't responsible for lost profits, lost jobs, or other indirect losses. These limits don't cover fraud or harm we cause on purpose.
- Phone answering
Alex can make mistakes. Please check every booking Alex makes.
- Your content
You promise you have the right to the photos, logos, and facts you give us.
Everything else
- Changes
We'll email you at least 30 days before we change these terms or your price. If you don't want a change, cancel before it starts. Changes never apply to a promise already running.
- Georgia law and courts
Georgia law applies. Court cases about these terms go to the courts in Gordon County, Georgia, or the federal court in Rome, Georgia.
- Legal notices
Send legal notices to hello@countyseathq.com. You can also mail them to our registered office on file with the Georgia Secretary of State.
- Questions
Email us, and we'll answer in plain words.
This is version 2026-09-13.
Last updated September 13, 2026.